Privacy Policy

This Privacy Policy governs the manner in which Inmate Inbox LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.inmateinbox.com / Android Mobile Application ("Android Mobile App"). This privacy policy applies to the Android Mobile App and all products and services offered by Inmate Inbox LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Android Mobile App, register on the Android Mobile App, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Android Mobile App. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Android Mobile App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Android Mobile App related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Android Mobile App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Android Mobile App, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

Inmate Inbox LLC may collect and use Users personal information for the following purposes:

  • To run and operate our Android Mobile App

    We may need your information display content on the Android Mobile App correctly.

  • To improve customer service

    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience

    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Android Mobile App.

  • To improve our Android Mobile App

    We may use feedback you provide to improve our products and services.

  • To process payments

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To run a promotion, contest, survey or other Android Mobile App feature

    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails

    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

Jail or Prison Facilities - Monitoring

All communications with inmates is subject to monitoring by jail personnel, and other law enforcement personnel. Other personal information we collect about you may be shared with law enforcement (excluding your full credit card number and CSC). There is no expectation of privacy regarding any messages or photos sent to and from an inmate using this service.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored through our Android Mobile App.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Android Mobile App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Android Mobile App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information through our Android Mobile App from those we actually know are under 13, and no part of our Android Mobile App is structured to attract anyone under 13.

Changes to this privacy policy

Inmate Inbox LLC has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Android Mobile App. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Android Mobile App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Android Mobile App. Your continued use of the Android Mobile App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Android Mobile App, or your dealings with this Android Mobile App, please contact usat support@inmateinbox.com

This document was last updated on May18, 2018